lovepashminas FAQ
Find out how we can answer your pashmina needs, and how we ensure you get the pashmina need or your money back!After ordering, how many days until my pashmina arrives?
What if I don't like my pashmina?
I want a pashmina for my wedding. What are the most popular colours?
Do you have any discount vouchers?
What is your relationship with the pashmina manufacturer?
How can I pay for my pashminas?
After ordering, how many days until my pashmina arrives?
Anywhere between 5 to 10 days, depending on where we source the pashmina from. We supply tracking codes (by email to you) once an order has been shipped so you can track its progress.Back to top
What if I don't like my pashmina?
No problem, we'll give you a 100% refund. For watever reason you're dissatisfied, just return it to : lovepashminas.com, 11 Penfold Drive, Great Billing, Northampton NN3 9EQ, United Kingdom.Back to top
I want a pashmina for my wedding. What are the most popular colours?
In the following order of popularity: light gold, gold, cream, light pink. For our customers' feedback, these colours have worked well with weddings.Back to top
Do you have any discount vouchers?
Yes we do, but you'll need to join our mailing list in order to be notified of our voucher codes. You can join our mailing list on the right-hand side of this page under "Subscribe". We run voucher codes monthly and notify our mailing list of what they are.Back to top
What is your relationship with the pashmina manufacturer?
We have a direct relationship with our manufacturers. We do not purchase from "middle men" or wholesalers. This is because our manufacturers are very small companies - cottage industries - not large textile factories. They ship to us directly. We do this because we are happy with the quality they produce (this is NOT the case for large-scale production) - and we can get a better price for each pashmina (you're not paying for several people's sales commissions). Finally, the manufacturer receives a high price per pashmina because of our direct relationship - a win-win situation.Back to top
How can I pay for my pashminas?
You can pay via PayPal. You do not need to be a member of PayPal to make your purchase - you just need to enter your credit card details on PayPal's site in that case.Your purchase is protected by PayPal's Consumer Protection Program.
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